House Andre Arnold - important information
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Frequently Asked Questions

Terms & Conditions (GTC)

Here you can download the PDF with our terms and conditions: GTC-Ahome-2021

Apartment Facilities

Our apartments have basic equipment. Below is a detailed listings. If you are not sure whether everything is available for your holiday, you are always welcome to contact us.

  • Flatscreen cable TV
  • Phone
  • Safe
  • Free WiFi
  • Balcony or terrace with garden furniture
  • bed linen
  • Towels (2x change per week)
  • Hairdryer
  • Shampoo & shower gel
  • Toilet paper



  • Basic equipment cooking utensils
  • Cutlery & crockery basic equipment
  • Microwave
  • Fridge with freezer
  • Teapot
  • Coffee maker
  • Oven
  • Dishwasher incl. Tabs
  • dish soap
  • sponge
  • dishcloth


A little tip – the following equipment is NOT available:

  • For the bathing fun outside the house
    • Bath or sauna towels
    • Bathrobes
Bread Order

We offer a bread service for apartment guests. The bread can be ordered the day before until 4 pm and can be picked up in the morning from 7:30 am in the breakfast room. On Sunday, a bread delivery is only possible if ordered on Friday.

Cancellation Policy

For cancellations up to three months before arrival, the cancellation is free. For later withdrawal of the booking, cancellation fees according to our terms and conditions (GTC-Ahome-2021) will be charged.

In the autumn, winter and spring seasons

  • 3 months or more = no cancellation fee
  • 3 months to 1 month = 40% of the entire arrangement price
  • 1 month to 1 week = 70% of the entire arrangement price
  • up to 1 week = 90% of the entire arrangement price

In the summer seasons

  • 1 month to 1 week = no cancellation fee
  • up to 1 week = 90% of the entire arrangement price


Therefore we recommend to take out travel insurance. For example, the European travel insurance.


Check-in starts at 2 p.m. After consultation and availability earlier check-in might be possible.

Late Check-In

We kindly ask you to inform us if you arrive after 6 pm. We will gladly send you the information regarding the late arrival.


We ask you check-out until 10 am on the day of departure.

External Guests

We ask you not to take guests into your room or apartment, which are not guests of our house.

Night Time

Please behave quietly in the house. At any time, guests may want to relax and sleep. Especially from 10pm we ask you not to disturb the rest of the other guests.


You will find plenty of parking in front of the house and on our second parking area (50 meters away). This is free of charge.

  • All prices shown on our homepage are in Euro incl. Statutory tax.
  • The prices for rooms are per person per day, for apartments the number of persons is shown.
  • In addition, the apartments will be charged once for the encleaning.
  • Local Tax
    • Tourist tax per person / day: € 3.50
    • Children under 16 years are exempt from the local tax.
  • Minimum stay from Christmas to the end of March is 7 days or Saturday-Wednesday / Wednesday-Saturday. Short term bookings of shorter duration are possible.
  • All prices as well as other information without guarantee.

Pets are not allowed

Season Opening

Our houses are open from mid-June to early May.

Smoking Ban

There is a strict smoking ban in all rooms and apartments.

Sports Equipment Storage

You are welcome to leave your sports equipment in a locked room. Heating elements for drying your ski boots/snowboard boots or cycling jerseys are available.

Waste separation

In Sölden we follow a strict garbage order. A detailed list of how to separate can be found in the kitchen of your booked apartment.

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